CRM for multi-branch aesthetic clinics

One platform to run your entire aesthetic clinic

Zuno CRM unifies scheduling, customer records, omni-channel conversations, payments, inventory and reporting in one clear workspace for aesthetic clinics.

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Core operating flows in one workspace

Scheduling

Records

Inbox

Payments

Reports

Stock

The Zuno way

Less tool stitching. More operational control.

Instead of keeping calendars, spreadsheets, inboxes, POS and reports apart, Zuno brings every team back to the same data source.

Clinic owners

Track revenue, bookings, branch performance and customer status without waiting for manual reports.

Operations managers

Standardize front desk, consultant, doctor, accounting and stock workflows with clear statuses.

Consulting teams

Handle multi-channel conversations faster with templates, customer history and clear care statuses.

Doctors and providers

Open records, photos, notes and treatment history at the right moment in the care workflow.

Old way vs Zuno way

When data stops living in silos, operations become easier to control.

Old way

Scheduling lives in a separate app

Packages are tracked in spreadsheets

Messages are split across channels

Reports are assembled at the end of the day

Zuno way

Rooms, beds, staff and bookings share one calendar

Packages, prepaid cards and balances live in the customer record

One inbox for Zalo, Messenger, Instagram and LINE

Operational dashboards update from the same source of truth

Core workflows

The clinic's most important workflows live on one screen.

Scroll through each workflow to see how data, teams and daily operations connect inside Zuno.

Customer record

Care and customer records

Every customer has one continuous profile: consultation history, images, packages, balances and care notes.

CRM plus light EMR
Before and after images by visit
Fast Vietnamese accent-insensitive search

Front desk

Scheduling and payments

Front desk teams can book, reschedule, collect payments, issue invoices and manage outstanding balances in one flow.

Calendar by room, bed and staff
POS, treatment packages and prepaid cards
Vietnam e-invoice provider connections

Unified inbox

Omni-channel Inbox

Manage conversations from Zalo, Messenger, Instagram, and LINE in a single shared inbox.

Instant CRM linking: Save leads to your CRM directly from the chat.
Unified tracking: Monitor lead sources and care status effortlessly.
Faster responses: Use templates to engage high-intent leads instantly.

No tab-switching

One-Screen Workflow

Eliminate tab-switching with our true one-screen workflow for chat, CRM context, booking, and follow-up.

Quick booking: Make appointments instantly without leaving the inbox.
Live customer context: Keep profile, source, care status, and timeline beside the conversation.
Action-ready workspace: Use templates, notes, tags, and follow-up controls from one screen.

Business outcomes

Sell through clarity, not exaggerated promises.

These are the product messages the website must carry: unify data, reduce tool fragmentation and help teams make decisions faster.

Source of truth

Every team works from the same customer profile and interaction history.

Tools replaced

Reduce switching between calendar apps, spreadsheets, POS, inboxes, invoices and reports.

Operating languages

Vietnamese, English and Korean support multi-national clinic teams.

24/7

Operational data

Dashboards and customer records stay ready so teams can track the next task.

Integrations

Connect the channels your clinic uses every day.

The website does not need to promise every possible integration. It should show that the clinic's main operating channels can live in one data flow.

View connected channels

Zuno

ZunoCRM

Zalo

LINE

TALK

Zuno

ZunoCRM

Zalo

LINE

TALK

Rollout

Implement in stages to reduce switching risk.

Audit the current workflow

Map current tools, booking flows, customer data, chat channels and operational bottlenecks.

Configure the workspace

Set up branches, roles, services, rooms, beds, booking statuses and access rules.

Migrate data and train teams

Prepare baseline data and train front desk, consultants, doctors and managers around the real clinic flow.

Review after launch

Check reporting, inbox, payments, permissions and optimization needs after the first usage period.

Rollout prioritizes data, permissions and team training.Book a demo

Localization

Same data, each team works in the language that fits them.

This matters for clinics with foreign investors, managers or providers operating alongside local teams in Vietnam.

Vietnamese

Front desk, consultants and operations teams work with familiar terminology.

English

Investors, foreign managers and implementation teams share the same data.

Korean

Korean owners or managers can monitor activity without relying fully on translation.

Implementation packages

Start with today's operating scale and expand as your clinic grows.

Starter

For one clinic standardizing front desk, records and payments.

Scheduling and customer records
Basic POS
Core operational reports

Best fit

Growth

For growing clinics that live in the inbox and need a standardized lead-care workflow.

Omni-channel inbox
Packages and prepaid cards
Lead-care pipeline

Multi-branch

For clinic groups that need branch control, permissions and deeper reporting.

Multi-branch operations
Permissions and audit logs
Advanced management dashboard

Security and localization

Ready for operations that handle sensitive customer data.

Role and branch-based permissions

Audit logs for sensitive operational data

Vietnamese, English and Korean interface

Designed around medical data protection principles

No need to change every process on day one

Invite operations, front desk and IT to the same demo

Rollout prioritizes data, permissions and team training

FAQ

Answer the important questions before a clinic books a demo.

This section lowers friction for clinics currently operating across many different tools.

Can Zuno CRM replace our current tools?

It can replace disconnected parts such as scheduling, customer records, POS, inboxes, reporting and parts of inventory management. During the demo, Zuno should review your current tools and define what can move immediately and what should be integrated or phased.

Can multi-branch clinics share one data model?

Yes. The product positioning is built around multi-branch operations with role and location-based access, so owners can see the full picture while each staff member works within the right scope.

Should pricing be public on the website?

If final pricing is not ready, use implementation packages by clinic size and explain the main quote drivers: branches, users, integrations, migration needs and onboarding support.

See Zuno CRM around your clinic's real workflow.

Share your branch count, chat channels and current operating flow. The Zuno team can prepare a demo around your actual needs.

30-minute demo around a real operating context.

Go deep on scheduling, inbox, payments or reporting.

No purchase commitment after the demo.